Support
Need a hand with Hey Beep Beep? We are here to help. Email us any time and browse the common questions below — most answers are a tap away.
Email supportContact us
The fastest way to reach us is by email. We read every message.
Hey Beep Beep Inc.Support: support@heybeepbeep.comPrivacy: privacy@heybeepbeep.com2041 East St. PMB 1311, Concord, CA 94520Website: www.heybeepbeep.comFrequently asked questions
How do I get in touch with support?
Email support@heybeepbeep.com from the account you use with the app. Include your device model, iOS version, and a short description of what happened so we can help faster.
How quickly will I hear back?
We aim to respond to every request within two business days. Complex issues may take a little longer, but we will keep you updated.
A feature is not working — what should I send?
Tell us what you expected to happen, what actually happened, and the steps that led there. Screenshots or a short screen recording help a lot. If the app crashed, note roughly when it happened.
How do I manage or cancel a subscription?
Subscriptions are managed through your Apple ID. On your iPhone open Settings, tap your name, tap Subscriptions, select Hey Beep Beep, and choose to change or cancel. Refund requests are handled by Apple at reportaproblem.apple.com.
How do I control location, microphone, and calendar access?
Open the iOS Settings app, scroll to Hey Beep Beep, and adjust Location, Microphone, and Calendar permissions. You can also change in-app preferences under Privacy and Personalization.
How do I delete my account or my data?
Email support@heybeepbeep.com or privacy@heybeepbeep.com and ask us to delete your account. We will verify the request and remove your data as described in our Privacy Policy.
Where can I read the Privacy Policy and Terms?
Our Privacy Policy and Terms of Use are linked at the bottom of this page and throughout the site.